Customers frequently ask

What is a Zoomi repair plan?

A repair plan from Zoomi covers unexpected mechanical breakdowns that are over 10x more likely than the accidents covered by your standard auto insurance. With Zoomi, you can rest assured that your wallet is protected from costly repair bills.

What's covered by ZoomiCare?

Our repair plans cover a wide variety of your car's most essential components, including the labor needed to get you on the road again. We even cover up to $100 to get your vehicle towed to a repair shop!

With great plans to choose from, the coverage you need is only a few clicks away. See our coverage table for a breakdown (no pun intended) of what we offer!

Is my vehicle eligible?

To see if we can protect your vehicle, click on the "See Your Price" button at the top of your screen. Your eligibility and price will depend on your vehicle's make, model, year, mileage, and zip code.

Are pre-existing conditions covered?

No, any pre-existing conditions, whether known or unknown at the time of purchase, are not covered by your Zoomi repair plan.

Can I transfer my plan to a new vehicle after I sell my car?

Because your coverage renews every month, if you sell your vehicle you'll need to cancel your coverage.

Is an inspection required to activate my coverage?

No inspection is required for your coverage to be valid! Once you purchase Zoomi, there is a standard 10-day verification period. Your coverage is active after the verification period.

I drive an electric vehicle, am I eligible?

ZoomiCare is currently only offered for a select number of electric vehicles. Check our pricing calculator to see if you're covered! If you're not currently eligible, be sure to check back soon as we're constantly working to expand our coverage.

Is there a waiting period?

After you purchase a ZoomiCare plan, there is a 10-day verification period before your coverage becomes active. This procedure is to ensure that all of your information is accurate and up to date. Once the verification process is complete, your coverage is active and you can file a claim if you experience a mechanical breakdown. However, pre-existing conditions will not be covered by any ZoomiCare plan.

How do I use my coverage?

If you experience a breakdown, take your vehicle to any licensed repair shop to have the problem inspected. Then, before work begins on your vehicle, have your mechanic call our claims specialists at (833) 315-2146 From there, you pay the deductible and we pay the rest on any covered items!

Is routine maintenance covered?

Zoomi's repair plans do not cover routine maintenance or wear and tear. Instead, we offer protection for the unexpected and costly mechanical failures that most customers experience during the lifetime of their car.

I'm a rideshare or delivery driver, can I use ZoomiCare to protect my vehicle?

Yes! All ZoomiCare plans are available for rideshare and delivery drivers. However, it is important that you indicate you are a rideshare or delivery driver when filling out our pricing form. This ensures we get you the right coverage.

Where can I take my vehicle to be repaired?

You can take your vehicle to any licensed repair shop or visit RepairPal to find and book a nearby appointment. Please make sure the mechanic calls our claims number before they begin repairing your vehicle.

How does the deductible work?

On all covered repairs, you pay your deductible and we pay everything else. As long as it's the same visit to your mechanic, you only pay your deductible once, no matter how many covered parts are repaired.

With 3 different deductible options, you can choose the option that gives the right monthly payment for your wallet!

Are there any mileage limits?

Nope! Once you're covered, you can drive as many miles as you want in a year.

Can I cancel my plan?

Of course! To cancel a plan, access your account management and follow the menus to cancel completely online. When you cancel, coverage will continue for the remainder of your payment term and will not renew after.

Can I get my money back if I'm not satisfied?

Yes! All ZoomiCare plans come with a 30-day money back guarantee. This means you can sign up for ZoomiCare risk-free!

I already own a ZoomiCare policy. Can I change my coverage option?

Because your coverage is on a monthly basis, if you'd like to change your plan you should cancel your existing coverage and purchase your preferred policy.